Terms of Service

These Terms of Service (these “Terms”) form a legal agreement between Third Wave Innovations, LLC (“Third Wave,” “we,” “our,” or “us”), which owns and operates that certain, software-as-a-service technology, applications, and related operating systems referred to as C4^TM Data Platform (collectively, the “Platform”) and you as a user of the Platform (“you” or “your”). You agree that the following terms, conditions, guidelines, and covenants shall govern your access and use of the Platform. These Terms apply to your use of the Platform for which the organization or entity with which you are employed or engaged and on behalf of which or in connection with you are accepting these Terms, which has entered into an Master Services Agreement and Platform Addendum with Third Wave (“Your Organization”).

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE PLATFORM. YOU ACKNOWLEDGE AND AGREE THAT THESE TERMS HAVE THE SAME FORCE AND EFFECT AS IF IT WERE EXECUTED IN A WRITTEN DOCUMENT BY YOU AND THIRD WAVE. These Terms apply to and govern your use of the Platform. By clicking “I Accept”, you agree to and are bound by the terms, conditions, policies, and notices contained in these Terms, without limitation, disclaimers of warranties, damage and remedy exclusions and limitations, arbitration, and choice of Texas law.

To the extent you are accessing the Platform on behalf of Your Organization, you acknowledge and agree that you have been authorized to use the Platform by Your Organization. You may only access the Platform to the extent expressly authorized by Your Organization. Third Wave shall not be liable, and you agree to indemnify and hold Third Wave and any of its affiliates, subsidiaries, employees, and agents harmless for all damages, liabilities, penalties, costs, and expenses incurred by Third Wave and any of its affiliates, subsidiaries, employees, or agents as a result of any violation or failure by you to comply with this paragraph, including without limitation any failure by you to obtain authorization to use the Platform.

YOU AGREE THAT THIRD WAVE MAY REVISE AND UPDATE THESE TERMS AT ANY TIME. PLEASE PERIODICALLY REVIEW THESE TERMS POSTED ON THE PLATFORM BECAUSE YOU AGREE THAT YOUR CONTINUED USE OF THE PLATFORM AFTER SUCH MODIFICATIONS AND/OR UPDATES IS GOVERNED BY THESE TERMS. TO THE EXTENT WE MAKE ANY MATERIAL CHANGES TO THESE TERMS, THE UPDATED TERMS WILL BE PRESENTED TO YOUR UPON YOUR NEXT LOG-IN TO THE PLATFORM AND YOU WILL BE REQUIRED TO ACCEPT THE UPDATED TERMS BEFORE PROCEEDING AND CONTINUING USE OF THE PLATFORM.

Third Wave may terminate your account for violating one or more of your responsibilities, for violating applicable federal or state law, any other provision in these Terms, or for any other lawful purpose or at Third Wave’s discretion, with or without notice to you.

Last Updated: March 9, 2023.

1. Platform; Limited Right to Use.

• Grant of Rights. Subject to these Terms, Third Wave hereby grants to you a limited, revocable, non-transferable, non-exclusive, non-sublicensable right to access and use the Platform solely for your use on behalf of Your Organization for its internal business purposes. You agree to use the Platform in compliance with all applicable federal, state, and local laws, rules, and regulations. You may not transfer, assign, or sublicense these Terms or any rights and licenses granted hereunder.
• Permissible Use. You may review, copy, retransmit, and print the Content (as defined below) available on the Platform, subject to the following conditions:
• you may only use the Content for personal, informational, or non-commercial purposes;
• you may not provide, sell, license, or lease the Content for any fee or other consideration;
• you must ensure all copyright, trademark, and other proprietary rights notices included in the Content as presented on the Platform appear on all copies;
• you may not modify or alter the Content in any way; and
• you may not use any graphics separately from accompanying text.

For purposes of these Terms, the “Content” means, together with the Trademarks (as defined below), any and all copyrighted material and other proprietary content, including but not limited to, text, software, applications, sound, photographs, buttons, icons, scripts, templates, page headers, images, logos, video, graphics, including any data , reports, and output generated by or made available via the Platform, and other proprietary content and all Intellectual Property Rights (as defined below) contained in or made available via the Platform.

• Provision of Platform. The Platform is available worldwide to anyone with Internet access. The Platform may not be continuously available due to maintenance or repairs or due to computer problems or crashes, disruption in Internet service, or other unforeseen circumstances. Further, a reference to a product or service on the Platform does not imply that the product or service is or will be available in your location. The Content of the Platform is intended for use and display only where its use and display are permissible in accordance with applicable laws and regulations. The Platform is provided from the United States of America; if you are located outside of the United States, we may transfer any data provided to us in connection with the Services to servers that reside in the United States or in the Republic of Ireland. The laws of other countries may differ regarding the access and use of the Platform. Third Wave does not make any representations regarding the legality of the Platform in any other country, and it is your sole responsibility to ensure that your use complies with all applicable laws.
• Updates. Third Wave may, from time to time, in its discretion, update, upgrade, replace, or modify the Platform, and/or provide a new release(s) to patches or fixes to the Platform, and any such update, upgrade, release, replacement, modification, patch or fix to the Platform will be considered part of the Platform and subject to the terms and conditions of these Terms. Third Wave shall have the right to discontinue any service or feature or function thereof, with reasonable prior written notice to you.
• Communications. Third Wave may use email or telephone calls to communicate with you on a recurring basis. By providing your email address and/or phone number, you consent and give permission to be contacted at such email address and/or phone number by Third Wave and its partners. You may manage your notification settings by updating your profile on the Platform. You understand that consent is not a condition of purchase. You certify that you have provided your own contact information.

2. User Conduct.

• Compliance with Applicable Law As a condition of your use of the Platform, you represent and warrant that your use of the Platform will be in accordance with these Terms and any other applicable laws and regulations, including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding the Platform, online conduct, and acceptable content. You represent and warrant that you will not use the Platform for any purpose that is unlawful or prohibited by the terms, conditions, and notices of these Terms.
• Your Responsibilities. You shall be responsible for your use of the Platform and compliance with these Terms. You shall further be solely responsible for your systems through which the Platform is accessed. You may not use the Platform in any manner which could damage, disable, overburden, or impair the Platform or interfere with any other party’s use and enjoyment of the Platform. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Platform. You promptly shall notify Third Wave of any unauthorized use of the Platform of which you become aware. Third Wave has no obligation to monitor the Platform.
• Prohibited Conduct. By using the Platform, you agree that you shall not, directly or indirectly:
  • send excessive requests to or otherwise overload the servers that host or support the Platform or take any other action that interferes with the hosting, administration, and operation of the Platform and other parties’ use of the platform;
  • access any portions of the Platform or any data or systems accessible therefrom that are intended for use by Third Wave or its internal personnel only;
  • attempt to access computer systems or networks connected to any of our servers or the Platform, through hacking or any other means, or obtain or attempt to obtain any materials or information through any means not intentionally or readily made available through the Platform;
  • use, copy, reproduce, modify, make derivative works of, or excerpt any of the Platform or Content or any part thereof, except to the extent reasonably necessary to use the Platform as contemplated hereunder;
  • sell, resell, lease, distribute, rent, assign, sublicense, or transfer your rights under these Terms or to the Platform in whole or in part, to any third party, or to include the Platform in a service bureau, time sharing, or outsourcing offering;
  • reverse engineer, decompile, disassemble, decode, or otherwise obtain the source code for the Platform, in whole or in part;
  • remove, alter, or obscure any copyright or proprietary notices (including the Trademarks, as defined below) contained in the Platform;
  • adapt, delete, modify, hack, or attempt to change or alter any of the Content on the Platform;
  • use the Platform to infringe, misappropriate, or otherwise violate any Intellectual Property Rights of any third party;
  • use the Platform in a manner that violates applicable law or causes bodily injury;
  • provide false information, impersonate another person or entity, or misrepresent your affiliation with an entity;
  • post on or transmit through the Platform any material or content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, or otherwise objectionable;
  • introduce, disseminate, store, upload, or transmit files that contain any virus, bug, Trojan horse, worms, time bombs, corrupted files, or other malicious code into the Platform;
  • use any robot, spider, other automatic device, or manual process to “screen scrape,” monitor, “mine,” or copy the Content on the Platform;
  • conduct probes, scans, vulnerability, penetration, or other security testing of the Platform by automated means or otherwise, including as done in order to benchmark or compare the Platform’s performance against another company’s products or services;
  • remove, disable, circumvent, or otherwise create or implement any workaround to any copy protection, rights management, or security features in or protecting the Platform;
  • access the Platform for purposes of competitive analysis or in order to build a competitive product or service;
  • use the Platform other than as expressly permitted; or
  • attempt or agree to do any of the foregoing.

Should any attempt to do any of the foregoing prohibited acts be made, Third Wave reserves the right, in addition to our other remedies, to seek damages (including without limitation attorneys’ fees) from any such individual or entity to the fullest extent permitted by law.

• User Content. To the extent that you post upload, input, submit, or otherwise transmit (collectively, “Post”) any text, data, information and/or other materials provided by you to or in connection with the Platform (collectively, “User Content”), you agree to provide true, accurate, and complete information and to refrain from impersonating or falsely representing your affiliation with any person or entity. You shall be responsible for the accuracy, quality, and legality of the User Content provided by you in connection with the Platform and the means by which you acquired such User Content. YOU AGREE THAT YOU MUST EVALUATE AND BEAR ALL RISK RELATED TO THE UPLOADING, INPUTTING, OR TRANSMISSION OF USER CONTENT TO THIRD WAVE. By Posting User Content to the Platform, you grant, and you represent and warrant that you have the right to grant, to Third Wave, an irrevocable, perpetual, non-exclusive, royalty-free, worldwide license to use, copy, perform, display, and distribute User Content and to prepare derivative works of, or incorporate into other works, User Content, and to grant and authorize sublicenses of the foregoing. You further warrant that the use of User Content by Third Wave and its representatives will not infringe upon or misappropriate the intellectual property rights or otherwise violate the rights of any third parties. Third Wave will not pay you for User Content or to exercise any rights related to User Content set forth in this Section.

3. Account Credentials. Registration for the Platform requires a valid, working e-mail address, and/or other information (e.g., name and login credentials) in order to initially sign up for access to and use of the Platform. Additionally, you may be required to create a username and password to securely access the Platform. When registering for or accessing the Platform, you certify that you have provided your own contact information, that the information you have provided is accurate, and that Your Organization has authorized you to use the Platform. You are solely responsible for maintaining the strict confidentiality of any username and password that you create in order to access and use the Platform and you will be solely responsible for any unauthorized access, data security breach, damages or losses that may result through your account. Third Wave will not be responsible or liable for any loss or damage that results from your failure to comply with this security obligation. You should immediately notify Third Wave in writing of any need to deactivate your account due to potential or actual security concerns.
4. Reservation of Rights.

• Ownership. Except as otherwise provided by a third party, all trademarks, service marks, trade names, and logos (collectively, “Trademarks”) used and displayed on the Platform are registered and unregistered Trademarks of Third Wave and/or our licensors and are the sole property of Third Wave and/or our licensors. Third Wave and its third-party licensors retain all of their respective rights, title, and interest in and to the Platform, the Content, Intellectual Property Rights, and the entire selection, coordination, arrangement and “look and feel” of the Platform and the Content. Neither these Terms nor your use of the Platform transfers any right, title, or interest in the Platform, Content, or Intellectual Property Rights to you. Any rights not expressly granted are reserved. For purposes of these Terms, “Intellectual Property Rights” means any and all registered and unregistered rights granted, applied for or otherwise now or hereafter in existence under or related to any patent, copyright, trademark, trade secret, database protection or other intellectual property rights laws, and all similar or equivalent rights or forms of protection in any part of the world.
• Restrictions on Use. Except as expressly provided in these Terms, you may not use, modify, republish, frame, print, display, perform, reproduce, license, transfer, sell, assign, post, transmit, distribute, reverse engineer, create derivative works from, or otherwise exploit any Content or information from the Platform, in whole or in part, without Third Wave’s express written permission.
• Feedback. If you propose or provide any ideas, suggestions, enhancements, recommendations, or other feedback, that is communicated by you to us, about our products, services, and/or the Platform (“Feedback”), you hereby assign your rights in that Feedback to us and that Feedback will be owned by Third Wave. You agree that Third Wave may, in its sole discretion, use the Feedback you provide to Third Wave in any way, including in future modifications of the Platform or in other Third Wave products or services. We will not be required to treat any Feedback as confidential, and will not be liable for any ideas (including without limitation, product, service or advertising ideas) and will not incur any liability as a result of any similarities that may appear in our future products, services or operations.
• Platform Data. Third Wave may monitor your use of the Platform, including through automated or other technical means, for purposes of providing the Platform, including without limitation tracking how you interact with the Platform. Third Wave may use such de-identified usage and performance metrics and other data (collectively, “Platform Data”) to provide the Platform and may use any such Platform Data in connection with developing, providing, maintaining, supporting, or improving Third Wave’s current and future products and services, as they may be provided to you or other customers of Third Wave, or for any other lawful purpose. For purposes of the foregoing, “Platform Data” does not include any personally identifiable information.

5. Support Services. If purchased by Your Organization, Third Wave shall provide you with support services in accordance with the terms of that agreement. Third Wave shall have no obligation to provide such support services if there is a material defect in the Platform caused by malfunction of non-Third Wave hardware or software, by modification of the Platform not made by Third Wave, by operator error, or by use of the Platform that is not in accordance with any Third Wave documentation. Third Wave shall have no obligation to provide support services to any non-authorized user.
6. Third-Party Applications; Materials.

• Third-Party Applications. In the event Third Wave provides any integration or connection between the Platform and any third party products and/or services with functionality that interoperates with the content or data in the Platform (the “Third-Party Applications”) used by you or Your Organization, you shall be solely responsible for ensuring that you have all necessary consents, licenses, and cooperation from such third party provider of the Third-Party Applications to allow Third Wave to integrate with such Third-Party Applications, and to use and store in the Platform any and all data received from or through such Third-Party Applications. Third Wave makes no representations or warranties and shall have no liability or obligation whatsoever in relation to the operation, content, or use of any Third-Party Application, any transactions completed in or through the same, nor for any contract entered into by you or Your Organization (as the case may be), with any such third party. Third Wave cannot guarantee the continued availability of any features designed to interoperate with Third-Party Applications, and may cease providing them without entitling you to any refund or credit, if for example and without limitation, the provider of the Third-Party Application ceases to make the Third-Party Application available for interoperation with the Platform in a manner acceptable to Third Wave. You are responsible for complying with the applicable terms of service for any Third-Party Applications with which you use the Platform. You will indemnify Third Wave against all costs, losses, liabilities, and damages which arise from any action or claim against Third Wave by such third party provider and/or other third party in respect of the use of (and/or integration/interface with) such Third-Party Application and related data (including without limitation personal data).
• Third-Party Materials. The Platform may display, include, or make available third-party content or services (collectively, “Third-Party Materials”). You acknowledge and agree that Third Wave is not responsible for Third-Party Materials, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Third Wave does not assume and will not have any liability or responsibility to you or any other person or entity for any Third-Party Materials. Third-Party Materials and links thereto are provided solely as a convenience, and you acknowledge and agree that you access and use such Third-Party Materials entirely at your own risk and subject to such third parties’ terms and conditions.

7. Modifications to Terms. Third Wave may change, modify, add, and/or delete all or portions of these Terms from time to time by posting updated Terms on the Platform, which shall apply to your use of the Services after such modifications have been posted. Please review these Terms periodically for any updates or changes. Your continued use of the Platform following the posting of any updates or changes to these Terms constitutes your acceptance of such updates and changes. If you object to any provision of these Terms or any subsequent modifications to these Terms, your only recourse is to terminate your use of the Platform immediately.
8. Termination; Modification of the Platform. These Terms will continue in full force and effect until you stop using the Platform, until the termination of Your Organization’s agreement with Third Wave, or until these Terms are terminated as provided herein. Third Wave reserves the right to modify or terminate your access to the Platform or portions of the Platform, at any time, temporarily or permanently, with or without notice to you, for any reason, and are not obligated to support or update the Platform. Third Wave may terminate these Terms at any time without notice. Upon termination of these Terms, all rights and licenses granted to you with respect to the Platform will immediately terminate, and you shall immediately discontinue use of the Platform. These Terms shall survive any termination. You acknowledge and agree that Third Wave will not be liable to you or any third party in the event that Third Wave exercises its right to modify or terminate access to the Platform or portions of the Platform.
9. Confidentiality; Privacy.

• Confidentiality. The Platform contains proprietary and confidential information of Third Wave. “Confidential Information” means all information disclosed by Third Wave to you, which is in tangible form and labeled “confidential” or the like, or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure. The following information shall be considered Confidential Information whether or not marked as such: Third Wave’s technology, trade secrets, know-how, business operations, plans, strategies, customers, pricing, and information. Without limiting the foregoing, the Platform is the Confidential Information of Third Wave. Confidential Information does not include information that: (1) was rightfully known to you without restriction on use or disclosure prior to such information’s being disclosed or made available to you in connection with these Terms; (2) was or becomes generally known by the public other than by your noncompliance with these Terms; or (3) was or is received by you on a non-confidential basis from a third party that was not or is not, at the time of such receipt, under any obligation to maintain its confidentiality. You shall use no less than a reasonable standard of care to safeguard the Confidential Information you receive. You will only use the Confidential Information to exercise your rights and perform your obligations under these Terms or as otherwise required by law.
• Injunctive Relief. You agree that any breach of Sections 1, 2, or 9 would cause irreparable harm to Third Wave, for which remedies at law would be inadequate to compensate Third Wave for such harm and damage. Therefore, Third Wave shall be entitled to seek injunctive relief against any such breach or threatened breach, without posting any bond or showing of irreparable harm, in addition to any other remedy available to it. The foregoing shall be in addition to and shall not limit any other rights or remedies to which Third Wave may be entitled, at law or in equity.
• Privacy Policy. Third Wave will treat any information it collects or receives from you through the Platform in accordance with our online Privacy Policy, which is incorporated herein by reference. Please review the Privacy Policy before you use the Platform. If you are unwilling to accept the terms and conditions of the Privacy Policy, please do not use the Platform.

10. You agree to indemnify and hold harmless Third Wave, its affiliates, officers, directors, shareholders, subsidiaries, parents, employees and agents, from and against any and all claims, demands, damages, obligations, losses, liabilities, actions, costs or debt, and expenses (including but not limited to attorneys’ fees and all reasonable expenses) arising from or related to: (i) your use of and/or access to the Platform; (ii) you use of the Content; (iii) your User Content; (iv) any violation of these Terms; or (v) any negligence or willful misconduct by you. You will promptly notify Third Wave in writing upon your discovery of any unauthorized use or infringement of the Platform, or Third Wave’s Intellectual Property Rights with respect thereto. Third Wave shall have the sole and exclusive right to bring an infringement action or proceeding against any infringing third party, and, in the event, that Third Wave brings such an action or proceeding, you shall cooperate and provide full information and reasonable assistance to Third Wave and its counsel in connection with any such action or proceeding.
11. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THIRD WAVE IS PROVIDING THE PLATFORM AND ALL CONTENT ON AN “AS-IS,” “AS-AVAILABLE,” AND “WITH ALL FAULTS” BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE OPERATION OF THE PLATFORM, MATERIAL, INFORMATION, OR OTHER CONTENT INCLUDED ON THE PLATFORM. THIRD WAVE AND ITS LICENSORS EXPRESSLY DISCLAIM ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND SECURITY AND ACCURACY, AS WELL AS ALL WARRANTIES ARISING BY USAGE OF TRADE, COURSE OF DEALING, OR COURSE OF PERFORMANCE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE PLATFORM SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THESE TERMS.

YOU AGREE THAT YOUR USE OF THE PLATFORM SHALL BE AT YOUR SOLE RISK. THIRD WAVE DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THE PLATFORM IS ACCURATE, COMPLETE OR CURRENT. THIRD WAVE SPECIFICALLY DISCLAIMS ANY AND ALL LIABILITY OR LOSS ARISING OUT OF ANY ACTION TAKEN IN RELIANCE ON THE PLATFORM AND/OR ANY CONTENT PROVIDED ON THE PLATFORM. THIRD WAVE DOES NOT WARRANT, AND EXPRESSLY DISCLAIMS, THAT THE PLATFORM OR ANY CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS THAT MANIFEST CONTAMINATING OR DESTRUCTIVE PROPERTIES, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED.

THIRD WAVE DOES NOT WARRANT THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS OR WILL BE AVAILABLE ON AN UNINTERRUPTED OR ERROR-FREE BASIS. IN ADDITION, THE PLATFORM MAY BE TEMPORARILY UNAVAILABLE FROM TIME TO TIME FOR MAINTENANCE OR OTHER REASONS. THIRD WAVE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE OPERATION OF THE PLATFORM.

YOU ACKNOWLEDGE AND AGREE THAT YOU BEAR THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PLATFORM AND THE USE AND TRANSMISSION OF ANY USER CONTENT YOU UPLOAD, SUBMIT, OR OTHERWISE POST TO OR THROUGH THE PLATFORM.

Please note that some jurisdictions may not allow the exclusion of implied warranties and conditions, so some of the above exclusions may not apply to you but shall apply to the maximum extent permitted by applicable law.

12. Limitation on Liability. IN NO EVENT WILL THIRD WAVE AND/OR OUR LICENSORS OR OTHER THIRD PARTIES IDENTIFIED IN THE PLATFORM BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, INCREASED, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE PLATFORM OR RELATING TO THE USE OR INABILITY TO USE THE PLATFORM, THE CONTENT, OR OTHER INFORMATION CONTAINED ON THE PLATFORM, INCLUDING WITHOUT LIMITATION, ANY DAMAGES RESULTING FROM LOSS OF USE, DATA, BUSINESS, INCOME OR PROFITS, CORRUPTION, LOSS OR THEFT OF DATA, VIRUSES, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND WHETHER OR NOT THIRD WAVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND WHETHER BASED ON WARRANTY, CONTRACTS, STATUTES, REGULATIONS, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR ANY OTHER LEGAL THEORY. IN NO EVENT WILL THIRD WAVE AND/OR OUR LICENSORS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON THE CONTENT OR OTHER MATERIALS PROVIDED ON THE PLATFORM.

UNDER NO CIRCUMSTANCES WILL THIRD WAVE’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM, WHETHER IN CONTRACT, TORT OR OTHERWISE, AND WHETHER INCURRED WITH RESPECT TO ONE CLAIM, OR CUMULATIVELY INCURRED FROM MULTIPLE RELATED OR UNRELATED CLAIMS ARISING IN CONNECTION WITH THESE TERMS OR THE PLATFORM, EXCEED ONE HUNDRED DOLLARS ($100.00 USD).

BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

THE NEGATION AND LIMITATION OF DAMAGES SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND THIRD WAVE. THE PLATFORM WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.

You agree that any dispute arising out of these Terms or your use of the Platform must be filed within one (1) year after the claim or cause of action arose or it shall forever be barred, notwithstanding any statute of limitations or other law to the contrary. Within this period, any failure by Third Wave to enforce or exercise any provision of these Terms or related right shall not constitute a waiver of that right or provision.

13. Typographical Errors. Third Wave’s goal is to provide complete, accurate, and up-to-date information on the Platform. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. The Platform may contain typographical mistakes, inaccuracies, or omissions, and some information may not be complete or current. Third Wave therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.
14. Governing Law. These Terms shall be governed by, and construed in accordance with, the laws of the State of Texas without giving effect to choice of law principles. Subject Any disputes arising out of these Terms, and any claim for relief or other legal proceeding filed to interpret or enforce the respective rights of the parties hereunder, shall be commenced solely and exclusively in the applicable state or federal courts located in Dallas, Texas, and the parties hereby consent and submit themselves to the venue and personal jurisdiction of said courts with respect to all such disputes and controversies.
15. Dispute Resolution. THE USE OF THE PLATFORM REQUIRES THE INDIVIDUAL ARBITRATION OF ANY CLAIMS OR DISPUTES EXISTING BETWEEN THE PARTIES. SUBJECT TO THIS SECTION, NEITHER PARTY WILL HAVE THE RIGHT TO PURSUE SUCH CLAIM OR DISPUTE: (1) IN COURT; (2) BEFORE A JUDGE OR JURY; OR (3) IN A CLASS ACTION OR ANY OTHER COLLECTIVE OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR’S DECISION WILL BE FINAL AND BINDING. OTHER RIGHTS THAT EITHER PARTY WOULD HAVE IF SUCH PARTY WENT TO COURT, INCLUDING WITHOUT LIMITATION THE RIGHT TO CONDUCT DISCOVERY OR TO APPEAL, MAY BE LIMITED OR UNAVAILABLE IN ARBITRATION.

You agree that any dispute arising out of or relating in any way to your use of the Services requires that such claim be resolved exclusively by confidential, binding arbitration. The arbitration shall be conducted before three neutral arbitrators in Dallas, Texas, U.S.A., in accordance with the rules of the American Arbitration Association (“AAA”), as then in effect. No claims of any other parties may be joined or otherwise combined in the arbitration proceeding. Unless otherwise expressly required by applicable law, each party shall bear its own attorneys’ fees without regard to which party is deemed the prevailing party in the arbitration proceeding. Except for punitive and consequential damages (which may not be awarded), and subject to these Terms, the arbitrators shall be authorized to award either party any provisional or equitable remedy permitted by applicable law. The parties shall equally share all AAA charges and fees associated with the arbitration. Subject to these Terms, the arbitrators will have the authority to apportion liability between the parties, but will not have the authority to award any damages or remedies not available under, or in excess of, the express terms of these Terms. The arbitration award will be presented to the parties in writing, and upon the request of either party, will include findings of fact and conclusions of law. With regards to any action for breach of confidentiality or intellectual property obligations, nothing in this Section shall preclude either party from seeking interim equitable relief in the form of a temporary restraining order or preliminary injunction. Any such request by a party of a court for interim equitable relief shall not be deemed a waiver of the obligation to arbitrate hereunder. YOU HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVE THE RIGHT TO TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM AND ANY AND ALL RIGHTS TO PARTICIPATE IN A CLASS ACTION OR ANY OTHER COLLECTIVE OR REPRESENTATIVE PROCEEDING RELATING TO THESE TERMS, THE PLATFORM, OR ANY OF THE SUBJECT MATTER CONTEMPLATED HEREIN.

The award of the arbitrators may be confirmed enforced in any court having jurisdiction thereof. Each party hereby consents (i) to the exclusive jurisdiction of the state or federal courts located in Dallas, Texas, for any action (a) to compel arbitration, (b) to enforce any award of the arbitrators, or (c) at any time prior to the qualification and appointment of the arbitrators, for temporary, interim or provisional equitable remedies, and (ii) to service of process in any such action by registered mail or any other means provided by law. Should this Section be deemed invalid or otherwise unenforceable for any reason, it shall be severed and the parties agree that sole and exclusive jurisdiction and venue for any claims will be in the state or federal courts in Dallas Texas, and each party hereby irrevocably consents to the exclusive jurisdiction of such courts.

16. General Terms.

• Severability; Waiver. If any provision in these Terms is found by a court or arbitrator to be invalid, the parties agree that the court or arbitrator should give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms will remain in full force and effect. No waiver by either party of any term or condition set forth herein shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Our failure to act with respect to a breach by any user of the Platform does not constitute a waiver of our right to act with respect to subsequent tor similar breaches.
• Assignment. You may not assign your rights and/or obligations under these Terms to any other party without the prior written consent of an authorized representative of Third Wave. Third Wave may assign its rights and/or obligations under these Terms to any other party at Third Wave’s discretion.
• Third-Party Beneficiaries. There are no third-party beneficiaries to these Terms.
• Contact Information. Notices to you may be made to the email address associated with your account and shall be deemed to be given upon receipt or three (3) days after transmission of email message. If you have any questions about these Terms, the practices of Third Wave, or your dealings with the Platform, please contact us at: info@3rdwave.io.